You can locate a dealer by submitting an inquiry in the contact section below.

There is no catch; this program is provided to you at no charge. The only requirement is that you follow the customary maintenance outlined in your agreement and keep records of all customary maintenance performed. Maintenance records can easily be saved in the NAE/ NWAN Connect app.

Contact the dealer where you purchased your motorcycle. They will handle it all from there! If you have any questions that you would like to ask us directly, you may call 800-810-8458 and speak with a claims specialist.

There is no deductible charged for covered repairs.

The reason we require you to call prior to having your maintenance performed, is for record keeping purposes only. We will also assist you in your dealer’s absence to ensure all maintenance required by your agreement is performed.

Claim specialists are available Monday – Friday 8:00am – 8:00pm and Saturday 9:00am –5:00pm Eastern to answer all your questions.

No, you are not required to pay for covered repairs out of pocket. All repairs are paid via credit card by the program administrator. Please be sure, however, that all repairs are authorized prior to the repair being completed. Unauthorized repairs will not be covered.

Towing and rental car coverage is not provided by your Warranty Forever® agreement. However, if you purchased an extended service contract, your contract will most likely provide that coverage for you.

The maintenance requirements, and associated maintenance intervals for all motorcycles are outlined in your Warranty Forever® agreement.  If you have any further questions, please contact one of our claims associates at 800- 810- 8458.

Proper maintenance to any mechanical component is the best preventative measure in reducing future breakdowns. That is the reason we ask that you use these guidelines.